GENESEE VALLEY DENTAL GROUP
We hope this finds you and yours in good health. Over the last few months, our office and community have been through a great deal. We are all looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety. Infection control has always been a top priority for our practice. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to inform you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidelines that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations. We will be slowly opening up our office on June 1 and will be reaching out to those who’s appointments had to be cancelled by us. You may see some changes when it is time for your next appointment, for example:
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
- We have hand sanitizer for your use upon entering the office.
- You will see our waiting room will no longer offer magazines, books, or coffee.
- We ask only the patient comes in. For minors, we ask that only one parent or guardian accompany them.
- You will see all of us in the office in masks, and even more personal protective equipment on those performing treatments.
- We will be taking touch-less temperatures once you’ve entered and asking screening questions once again.
- Should you start to show any COVID symptoms: fever, cough, loss of taste/smell, and/or shortness of breath, within 48 hours of your appointment, we ask that you notify us to reschedule immediately.
- Appointments will be scheduled to allow for social distancing to the best of our ability. This could mean fewer options available offered when scheduling appointments.
Should you have any questions regarding the steps we are taking to keep you, and every patient, safe in our practice, please feel free to ask. Thank you for being our patient; we value your trust, loyalty, and look forward to welcoming you back!